Privacy Policy

At Stellaris Learning, located in the heart of Cambridge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and online learning platform. This policy is effective as of October 26, 2023.

Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

• Personal Information: This includes your name, email address, postal address, phone number, and other information you provide when you register for an account, enroll in courses, or contact us.
• Payment Information: When you make a purchase, we collect payment information such as your credit card details or other financial information. This information is processed securely by our payment processors, and we do not store your full payment information on our servers.
• Usage Data: We collect information about how you use our website and platform, including the courses you enroll in, the pages you visit, the time you spend on each page, and your interactions with our content.
• Device Information: We collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings.

How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Our Services: We use your information to provide access to our online courses, personalize your learning experience, and improve the functionality and content of our website and platform.
• Processing Payments: We use your payment information to process your purchases and subscriptions.
• Communicating with You: We use your contact information to send you updates about our courses, respond to your inquiries, and provide customer support.
• Marketing and Promotions: With your consent, we may use your information to send you promotional emails about new courses, special offers, and other updates. You can opt out of receiving these emails at any time.
• Analytics and Research: We use your information for analytics and research purposes to understand how users interact with our website and platform, and to improve our services.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information, such as payment details, during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Data Minimization: We only collect and retain the information necessary to fulfill the purposes outlined in this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Compliance: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact our Data Protection Officer at [email protected].

Cookies Policy

For detailed information about our use of cookies, please refer to our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Stellaris Learning
Data Protection Officer
10 Downing Street
Cambridge, CB2 3EA
United Kingdom
Phone: +44 8036134160
Email: [email protected]

This Privacy Policy is overseen by Dr. Eleanor Ainsworth, our appointed Data Protection Officer, ensuring adherence to both GDPR and UK data protection regulations. She is available to address any inquiries or concerns regarding data privacy.

GDPR Compliance

Stellaris Learning is committed to complying with the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly, and transparently. We ensure that we have a lawful basis for processing your data, such as your consent, the performance of a contract, or our legitimate interests. We also provide you with clear and concise information about how we process your data.

Children's Privacy

Our website and platform are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete the information.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not have equivalent data protection laws. In such cases, we will ensure that appropriate safeguards are in place to protect your information, such as using standard contractual clauses approved by the European Commission.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with your personal information.