Send Us a Message
Contact Information
We're here to help! Whether you have questions about our courses, need assistance with enrollment, or want to learn more about Stellaris Learning, please don't hesitate to reach out.
Address:
Stellaris Learning
10 Downing Street
Cambridge, CB2 3EA
United Kingdom
Phone:
+44 58 5212 8034
Email:
[email protected]
Our team is dedicated to providing prompt and helpful assistance. We aim to respond to all inquiries within 24-48 hours. For urgent matters, we recommend calling us directly during our business hours, Monday to Friday, 9 AM to 5 PM GMT.
Visit Us
We welcome visitors to our Cambridge office. Please schedule an appointment in advance to ensure that a member of our team is available to meet with you.
Frequently Asked Questions
Before contacting us, you might find the answer to your question in our frequently asked questions section. We've compiled a list of common inquiries to help you find information quickly.
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Q: How do I enroll in a course?
A: To enroll in a course, navigate to the Courses page, select the course you're interested in, and click the "Enroll Now" button. Follow the on-screen instructions to complete the registration process.
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Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and PayPal. Payment information is securely processed through our payment gateway.
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Q: Are there any prerequisites for your courses?
A: Some courses may have recommended prerequisites. Please check the course description for specific requirements.
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Q: Can I get a refund if I'm not satisfied with a course?
A: Yes, we offer a 30-day money-back guarantee for most of our courses. If you're not satisfied, contact us within 30 days of your enrollment date to request a refund. Please refer to our Terms and Conditions for full details.
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Q: Do you offer scholarships or financial aid?
A: We offer a limited number of scholarships and financial aid opportunities to eligible students. Please visit our
Scholarships
page (not available) for more information and to apply. -
Q: How do I access my course materials?
A: Once you've enrolled in a course, you can access your course materials through your student dashboard on our website. Simply log in to your account and click on the course to begin learning.
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Q: Are your courses accessible to students with disabilities?
A: Yes, we are committed to providing accessible learning experiences for all students. We follow WCAG guidelines to ensure that our website and course materials are accessible. For more information, please visit our Accessibility page.
If your question is not answered here, please feel free to contact us using the form above or by phone or email.